Privacy Policy

Who we are

Knosc Inc. operates knosc.com (the "Site"). We are a supply chain intelligence software company headquartered in Atlanta, Georgia, USA.

Knosc Inc.
3414 Peachtree Road
Atlanta, GA 30326
United States
Privacy contact: privacy@knosc.com

What data we collect and why

We collect personal data only when you voluntarily submit our contact form. The fields collected are:

• First and last name - to address you personally
• Work email address - to respond to your enquiry
• Company name - to understand your operational context
• Your role - to tailor the conversation to your responsibilities
• Supply chain challenge (optional) - to prepare a relevant demo

We do not collect any data passively. We do not run website analytics, tracking pixels, or behavioural profiling tools. We do not use cookies set by our own infrastructure. The only cookies that may be set are from YouTube video embeds, which use privacy-enhanced mode and only activate if you choose to play a video.

Legal basis for processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, our legal basis for processing your personal data is legitimate interests (Article 6(1)(f) GDPR). Our legitimate interest is to respond to your enquiry about our services. You can object to this processing at any time by contacting privacy@knosc.com.

How we use your data

We use your contact form submission to:

• Send you a confirmation email acknowledging receipt of your enquiry
• Contact you to schedule and prepare a product demonstration
• Follow up on your enquiry if we do not hear back

We will not add you to marketing lists, share your data with third-party marketers, or use your data for any purpose unrelated to your enquiry without your explicit consent.

Third-party processors

We share your contact form data with the following third-party services solely to fulfil the purposes described above:

Both processors are based in the United States. If you are in the EEA or UK, transfers to these processors are covered by Standard Contractual Clauses (SCCs) as per their respective data processing agreements.

Data retention

We retain your contact form data for up to 24 months from the date of submission. If you request deletion before that period, we will delete your data from our systems and ask our processors (Resend, Slack) to do the same within 30 days. If a business relationship develops from your enquiry, we may retain relevant correspondence for longer in accordance with our contractual obligations.

Your rights

Depending on your location, you may have the following rights regarding your personal data:

• Access - request a copy of the data we hold about you
• Correction - request correction of inaccurate data
• Deletion - request deletion of your data ("right to be forgotten")
• Portability - request your data in a machine-readable format
• Objection - object to processing based on legitimate interests
• Restriction - request that we restrict processing while a dispute is resolved

To exercise any of these rights, email privacy@knosc.com. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

California residents (CCPA)

If you are a California resident, you have the right to know what personal information we collect, request deletion of your personal information, and opt out of the sale of your personal information. We do not sell personal information to third parties. To exercise your rights under the CCPA, contact privacy@knosc.com.

Cookies

We ask for your consent before setting any non-essential cookies. If you accept, Google Analytics (GA4) sets the following cookies to measure site usage:

If you decline cookies, no tracking cookies are set and Google Analytics does not load. You can change your preference at any time via the "Cookie Settings" link in the footer.

We also embed videos from YouTube using privacy-enhanced mode (`youtube-nocookie.com`). YouTube does not set cookies unless you actively choose to play a video.

Security

Data submitted via our contact form is transmitted over TLS-encrypted HTTPS. We do not store your contact form data in a database on our servers. It is routed directly to our email and notification systems. We conduct periodic reviews of our data handling practices.

Children

This site is intended for business professionals and is not directed at individuals under the age of 16. We do not knowingly collect data from anyone under 16. If you believe we have received data from a minor, contact privacy@knosc.com and we will delete it promptly.

Governing law

This policy is governed by the laws of the State of Georgia, United States. Where applicable, we comply with the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Changes to this policy

We may update this policy from time to time. When we do, we will update the "Last updated" date at the top. If we make material changes, we will note them here with a brief description. Continued use of the Site after changes constitutes acceptance of the updated policy.

Contact

For any privacy-related questions, requests, or complaints, contact us at:

privacy@knosc.com
Knosc Inc., 3414 Peachtree Road, Atlanta, GA 30326, United States